Master Services Agreement Template

A master service contract generally contains detailed insurance requirements that service providers must meet, including the obligation to collect and maintain certain types of insurance for certain amounts, the designation of the client as a supplementary status related to insurance or other insurance-related status, and the provision of confirmation documents attesting to their compliance. It is important that the client and service provider`s insurance advisors understand the relationship between the parties, where and what services are performed, what types of services are affected, and what the distribution of risk is between the parties. In many cases, insurance is the main source of financing for the risks that are allocated between the parties by the Master Service Agreement, such as specific compensation obligations.B. It is important to note that a client`s insurance claim does not serve as guidance for the insurance service provider. Customer requests often focus on certain high-risk areas frequently mentioned, while a service provider may need coverage (and much higher limit values) that are not requested by a client to protect itself and its operation. A master service agreement model has often attached insurance requirements as exposure, making them easier to update based on the services provided. Almost all MMAs contain a confidentiality provision that is generally reciprocal between the parties. Those who do not lack it may include in the Master Service Agreement the terms of a prior confidentiality agreement if it has been negotiated separately and deal with issues that may arise during the implementation of the MSA. In one way or another, confidentiality is almost always addressed and, more recently, its provisions are made available at the same time as data protection and data protection rules when certain types of information (e.g. B, personal data or “PII”) is disclosed and processed as part of the relationship. It is not uncommon for customers to bring a significant amount of customer IP into the relationship and for a service provider to use that IP to run services and create delivery components.

In these cases, an MSA may grant a service provider license fees limited to the customer`s IP in order to fulfill its obligations to the customer under MSA and applicable work returns, but not to the benefit of third parties. Although a master service contract model has many general provisions for MSA agreements, information specific to each transaction must be added. This is one of the main advantages of this model. The Master Service Agreement is negotiated only once and remains in effect for a longer period, while work returns can be prepared and executed quickly according to the specific needs of the client. This structure saves a lot of time and costs. The work instructions refer to the master service agreement and contain provisions stating that the terms of the MSA govern the declaration of work. Many companies manage several versions of a master service contract model that they use in different scenarios that occur frequently.